Options strike data missing for select expirations and underlyings

Incident Report for Option Alpha

Resolved

This incident has been resolved.

Posted Jan 21, 2022 - 13:17 EST

Monitoring

Issue has been identified and we have deployed a fix, all chains should now load successfully. We will continue to actively monitor the situation.

Posted Jan 21, 2022 - 11:22 EST

Investigating

We are currently investigating an issue this morning regarding absent strikes from specific expirations and underlyings. Assume all symbols are affected. Recommend manual intervention until resolved.

Posted Jan 21, 2022 - 10:28 EST

This incident affected: Data (Equities, Options, Earnings, Indicators).